ACCESS & AVAILABILITY
Insights reporting is available for Enterprise plans that meet the minimum user license requirement. To get started, please reach out to your Account Executive or Client Success Manager, or email email@example.com.
Data-driven decisions are essential to every successful business. You want to know not only the progress and profitability of projects but also whether your team is being used effectively and efficiently. With interactive reports and a powerful custom reporting engine, the Mavenlink Insights Business Intelligence Solution gives you the visibility you need to make swift, informed decisions for projects and staffing.
Insights permissions are determined by Insights Settings and Insights Access Groups. By default, Account Administrators have full View and Edit rights to all Insights dashboards. Report Viewers can also be given Edit rights through Insights Access Groups. Note that anyone with Edit rights will be able to see all of the data.
Insights comes with several standard dashboards that provide key information about the health of your company, projects, and employee productivity.
Here's a breakdown of each dashboard, including their most popular tabs and intended audience.
Lets you download raw data for some of the most common types of datasets like Projects, Time Entries, and Invoices. You can download the data as is for a specified date range, or a specific date. You can also filter datasets and download only the data you need, such as specific projects, a member’s approved time entries, and more.
Provides visibility into the global financial health of your projects. Get reports on Fixed Fees by Project and Fixed Fees by Task. The Global Fees helps you understand how conversion rates impact your business, while Effective Bill Rate reporting can help you spot abnormalities in bill rates. It is intended for project managers and executives.
See where revenue is coming from for both Time & Materials-based projects (calculated based on the user's actual logged hours and bill rate), and Fixed Fee projects. Its most popular tabs include Fees (Actual, Scheduled, and Allocated), By Resource and Role, and WIP and A/R. It is intended for project managers and executives.
Uses a variety of methods to calculate margins, such as the Project Budget Method, Resource Schedule Method, Resource Allocation Method, and Percent Complete Method. Each method is a tab for easy, quick reference. Other popular tabs include T&M Contribution Margin, and Fixed Fee Margin Contribution to Date. It is intended for CEOs and executives, as well as external stakeholders and investors.
Tells you the status of every task and deliverable across a portfolio of projects, and provides a comparative view of burn on projects, task status, priorities, and more. Its most popular tabs include Budgets vs. Actuals, Burndown, and Open Tasks. It is intended for project managers and project participants.
One of the most popular dashboards because it shows you which projects are at risk, and which are on track. Its most popular tabs include Portfolio Scoreboard, Project Health, and Estimated Revenue. It is intended for executives, portfolio owners, and project managers.
Provides visibility into allocations, scheduled hours, which resources are available to take on additional work and when. Useful for determining staffing needs, when you need to ramp up or redistribute your workforce. Its most popular tabs include Billable Capacity Forecasting, Daily Schedule, and Weekly Availability. It is intended for resource and traffic managers.
Perfect for contributors and project managers who don't need access to schedules or allocations; also for sharing project information with contractors or freelancers since no financial data is included. You get a high-level overview of a member's time, projects, and tasks. Its tabs include User Time Entry Scorecard, Project Manager Scorecard, and User Task Scorecard.
Goes hand-in-hand with Master Planning, and shows hard and soft allocations by user or by role. You can also see what unnamed resources are on projects. Its most popular tabs include Capacity, Allocations, Staffing Breakdown, and Capacity Scenario. It is intended for resource and traffic managers.
Tells you who has and has not logged time and expenses. Its most popular tabs include Time Audit Summary, Time Audit Detail, and Time Approvals by Project. Intended for project managers and team leads.
Another popular dashboard, it gives you complete visibility into how effectively your billable and non-billable resources are being used across your company. Its most popular tabs include Utilization by Month, All Actual Hours Breakdown, All Hours Compare, and Productive Utilization. It is intended for resource managers, managers, and directors.
Each standard dashboard has a Home tab that includes the following information:
- A description of the dashboard.
- A description of each tab that highlights the information or analysis the tab provides. These descriptions help you find the reports you need to support business decisions. Select the blue arrow ("➤") beside a tab name to navigate to that tab.
- A list of Key Definitions of metrics and terms that appear throughout the dashboard. This section helps you understand the concepts presented in the dashboard.
While you cannot modify or delete standard dashboards, you can clone them. Once you have cloned a dashboard, you can customize it by adding or removing tabs, changing their order, changing filters, metrics, and attributes of reports, and more, to get the information you need, faster.
By default, Account Administrators can clone standard dashboards or create new ones. Facts, attributes, and metrics are the building blocks for new dashboards and are also necessary if you want to make changes to cloned standard dashboards. Each tells Insights specific pieces of information to fetch from Mavenlink.
- Fact—The raw, numeric data elements that can be aggregated by metrics.
- Attribute—The qualitative, categorical data that is used to aggregate reports; attributes are the how of reporting and are commonly used for dates, project, user IDs, etc.
- Metric—The numerical values and calculations that appear in reports; metrics are the what of reporting and are commonly used for fees, actual hours, etc.
When editing a cloned dashboard, or creating your own, remember that What = metrics and How = attributes.
Use the facts, attributes, and metrics table to find the data you need to create dashboards and reports you want. For specific business needs, contact your Client Success Manager to learn more about building custom dashboards and reports with Insights.
All standard Insights dashboards follow the same format.
- Title—Name of the dashboard, such as Utilization or Staffing & Capacity.
- A timestamp that displays how fresh the data is. You can click the timestamp to see more details. See the Insights Refresh Rate section for more information.
- Tab Row—Subcategories of dashboards that contain one or more reports.
- Unsaved View—When clicked, lets you save a specific view of a report.
- Schedule (" ")—Send a recurring email of all tabs, or only selected tabs.
- Print (" ")—Prepares a PDF of selected tab to download/print.
- Actions (" ")—Select to export the tab to a CSV or XLSX file.
- Info ( " " )—Direct link to more information.
- Filters Bar—Changes information presented in reports.
The tab row often contains a number of different tabs, some of which might be hidden. You can navigate to them by clicking the right and left arrow buttons.
Information in reports can be adjusted using filters found at the top of each tab. Filters move left to right, so if you filter by Manager Name, for example, the User filter automatically adjusts to only show those members who are managed by that person.
Filters are relevant to the dashboard. For example, filters for tabs under the Scorecards dashboard relate to projects and members, letting you filter by role, skills, and more.
Filters for tabs under the Fees dashboard, however, include filters for financial information.
Filters are also persistent across dashboard tabs. For example, if you select a different currency in Fees (Actual, Scheduled and Allocated), it applies to all the other tabs in the Fees dashboard.
Each tabs holds a variety of reports.
- Headline Metrics—A rollup of key figures at the highest level (global level).
- Graphs—A visual representation of historical and forecasted trends.
- Tables—Provides more detailed, granular content of a report.
You can drill into data in headline metrics, graphs, and tables by hovering over the middle of the metric, graph or table, and selecting the More icon ( ).
The More modal gives you additional information related to the report.
- Metrics & Filters—Expand to see the complete list used to create the report, as well as definitions for the metrics used.
- View This Report—Lets you change metrics (what), attributes (how), and filters, as well as select a different graphical representation. You can also save changes as different versions.
- Download As…—Download the report as a PDF, PNG image, XLSX, CSV (formatted), or CSV (raw data).
In any table report, anything that shows an underline when you roll over with your mouse is clickable and gives you more detailed information. For example, you can select a User or Role to see a breakdown of hours by project.
You can create and save custom views from frequently-used dashboard filter settings; each saved view can be named and selected again at any time from the Views drop-down menu. Your currently-selected view is remembered the next time you visit the tab.
Insights Refresh Rate
Insights dashboards refresh on a half hour basis. Every 30 minutes, the system takes a snapshot of your data, processes it, then loads the new data into Insights.
You can click the timestamp at the top of a dashboard to get detailed information about the data currently in the dashboard and see when the next refresh will complete.
The sections in the popup will vary depending on whether a refresh is currently processing or not.
- Current—This section provides information about the data currently available in the dashboard.
- Snapshot—When the system took a snapshot of your data. Note that any data entered in Mavenlink after the snapshot time will not appear in the dashboard until the next refresh.
- Completed—When the dashboard was refreshed.
- Refresh in Progress—This section provides information about the refresh that is currently processing.
- Started—When the system took a snapshot of your data. Any data entered in Mavenlink before the snapshot time will appear in the dashboard when the refresh completes.
- Est. Completion—When the dashboard is estimated to refresh.
- Next Refresh—This section provides information about the next refresh. The times are estimated based on historical data.
- Est. Start—When the system will take a snapshot of your data.
- Est. Completion—When the dashboard is estimated to refresh.
- Refresh History—This section displays a list of the last 48 refreshes. The Snapshot time, Completed time, and Status of each refresh is displayed. This list helps you understand the frequency of refreshes and lets you monitor the status in the rare event of an outage.
The Mavenlink Insights Advanced Editor gives you direct access to more reporting tools, including behind-the-scenes access to the Insights data model to help build custom reports faster, data load time monitoring, and email scheduling and management for dashboards and reports.
Through the Advanced Editor, you can edit clones of standard dashboards and any custom dashboards you’ve created. Note that you must first clone a standard dashboard, or create a custom dashboard in Mavenlink.
The Insights Advanced Editor is available only to members who have report edit permissions in Insights Access Groups. To access the Advanced Editor, select any Insights dashboard from the left-hand nav, and then click on the Advanced Editor link.