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Account Members Details Panel

Enterprise | Premier | Professional | Teams | Free ]

To access the Account Members Details side panel, hover over Settings on the left-side nav bar and select Members. Next, click on a person’s name from the Active Member list to open the Account Members Details side panel.



The Details section of the Account Members Details side panel is where you provide email and role information about the user.


  • Email Address—Provide the member’s email address; it can be edited here by an Account Administrator or by the member from the Email Settings page.
  • Account Role—Assign the member's default Account Role. For more information, please see our Account Role help article.


The Financial section allows you to set or edit the default currency Cost Rate(s), Bill Rate, and Billability Target for each of your team members.AMDP-Cost-Rate-Financial.png

  • Bill Rate—This is what you charge your client. The Bill Rate will always match your account's Currency Default, but you have the option to enable Rate Cards which allow you to set bill rates for multiple currencies based on role. When your account is Rate Card-enabled, the Bill Rate field does not appear.  
  • Billability Target—This is the percent of possible hours that are billable. This field automatically converts negative numbers to positive and does not allow percentages over 100.
  • Warn user when submitting fewer hours than weekly target—This option allows you to notify a member when they submit less hours than indicated by their schedule.

Cost Rate Table

Every member should have a cost rate that matches the account's Currency Default. However, the Cost Rate table allows you can set multiple cost rate currencies for each user.

When you change the member's cost rate, all projects using that currency cost rate will be updated; cost rates that have been overridden in the project's Rates & Roles will not be updated.

Updating the cost rate will only affect newly-created time entries and/or resource allocations; it does not affect those that previously exist.

Picking-Cost-Rate.png When viewing existing rows in the Cost Rate table:

  • The Cost Rate column reflects the member's cost rate for the selected currency type.
  • The Status column shows In Use when the member is participating in a project using this cost rate. The cost rate will appear In Use even if the member has logged no time entries or expenses; it will also appear In Use if the member's cost rate has been overridden in the project's Rates & Roles
  • The Date Added column shows the month, day, and year that the currency cost rate was added.

For more information, please see our Member Cost Rates help article.


In Mavenlink, Account-level permissions determine the overall privileges that are granted to members. Each project participant also has individual permissions that can be configured at the Project level. You can adjust the default project permissions that members have, based on their Account-level Permissions, when they enter a project.


  • Default to View Only—Check this box if you'd like members with this Account-level permission to always enter projects with View Only access. If this setting is enabled for an individual member, any Project Access configured on the Project Permissions Default page will be overridden.

For more information, see our Account Permissions or Project Permissions help articles.

Custom Fields

This section displays all the User Custom Fields (arranged alphanumerically) previously created by Account Administrators in SettingsCustom Fields. You are not able to add or delete custom fields from the Account Members Details side panel. Resource-Side-Panel-Custom-Fields.png

All User Sets in the Custom Fields section of the Account Members Details side panel are viewable and editable by Account Administrators only.


Select the department(s) and region(s) you would like this member to access. They can access every Department or Geography going up the hierarchy from their current selection, but can not see across or down unless the checkbox for that department or has been specifically selected. This way, you can easily create projects that only your department(s) can see, preventing information overload for those who don’t want—or need—to see everything.


For more information, see our Apply an Organization to Account Members help article.

Manager / Managee

The Organizations section is also home to the Manager / Managee section. Keep in mind that managers must have Reports Viewer, Reports Viewer with Cost, or Account Administrator permissions because they have access to Mavenlink’s Analytics Reports to track the progress and performance of their direct reports.

  • An Account Administrator can give a Manager the ability to approve time by checking the Manager Approves Time box. With this option enabled, whenever a managee submits time, their manager is automatically invited into the project, will be notified, and can review and approve it.
  • An Account Administrator can give a Manager the ability to edit user skills by checking the Manager Edits User Skills box. Once designated, a Manager can add and remove skills from the user and adjust proficiency levels where available.Manager-Managee.pngAn individual manager can have up to 200 managees, but a member can not be assigned to more than one manager. Therefore, an Account Member with Reports Viewer (or higher) permissions will see the following graphic if every potential managee has already been assigned to a manager.


For more information, see our Managers and Time Approvals Functionality help article.


The Workweeks section allows you see this member's Account Default and In Use schedule, make adjustments, or create a Custom workweek. For more information on how to create custom workweeks, please see our Custom Workweeks Overview and Holiday Calendars help articles.



The Skills section shows user skills arranged by proficiency level from highest to lowest; only members with Reports Viewer, Reports Viewer with Cost, or Account Administrator permissions have access to this section.Resource-Side-Panel-Details-P2.pngPreviously created skills can be added or removed and proficiency levels adjusted by Account Administrators or Managers (if granted permission—see the Organizations section above) by clicking Edit Skills.

Note: You are not able to create new skills or edit existing skills from the Account Member Details side panel. Only skills previously created by an Account Administrator in  SettingsSkills will appear in the Search and Add a Skill fields.

Insights Access Group

Use the Insights Access Group section to set this member’s Access Group. An account member can only belong to one Access Group at a time.


  • Search—You can search for a specific access group in the Insights Access Group table; this is a reductive search that narrows what groups you currently have available to choose from.
  • Set Insights Access Group—This is a predictive text field that will start offering suggestions based on words in the access group name and/or the first letters typed.
  • Can Edit—By default, this box is only checked for Account Administrators. If you don’t want this member to have Edit access from the Insights dashboard toolbar, clear the check box.


When Can Edit is enabled, this member can create dashboard reports containing all your account data—which may be a serious security risk. To make certain that a member can only see data that applies to them, do not check this box.

  • Remove Access Group—The Remove Access Group (“   ”) button removes the member's assigned Access Group, it does not permanently delete the group from your account.

For more information, please see the Insights Access Groups articles.

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